Privacy Policy

Last updated: October 2026

By using this platform, you accept to our Privacy Policy, and that it okay to your jurisdiction.

1. What We Collect

Account information: name, email, password (stored as a one-way hash, never in plain text).
Order information: purchase history, license keys, download activity.
Merchant information (if you sell on Krativora): business name, bio, and the payout account details you provide (crypto wallet address, PayPal email, or Payeer account ID).
Technical information: IP address (used for rate-limiting and fraud prevention), browser/device information.
Communications: support tickets, contact form submissions, reviews you write.

2. How We Use It

To process orders, issue licenses, and provide downloads.
To calculate and pay out merchant earnings.
To prevent fraud and abuse (rate limiting, license validation).
To respond to support requests and contact form submissions.
To send account-related notifications (order confirmations, ticket replies).

3. Third Parties We Share Data With

Flutterwave and Paystack — payment processing. We never see or store your full card details.
We do not sell personal data to third parties.

4. Cookies

We use session cookies to keep you logged in and to remember your cart. An optional "remember me" cookie keeps you signed in across visits if you choose it at login — it stores a securely hashed token, not your password.

5. Data Retention

We retain account and order data for as long as your account is active, and as needed to comply with legal, tax, and accounting obligations. You can request account deletion by contacting us — some records (like completed order history) may need to be retained for legal/accounting purposes even after account deletion.

6. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data. Contact us to make a request.

7. Contact

Questions about this policy or your data? Contact us.